Senior Staff Product Designer at ServiceNow. Generalist at heart, systems-driven by experience. Based in the Netherlands.
I’ve been designing software for 16 years, mostly in fintech, marketplaces, and enterprise tools. These days I work on AI features at ServiceNow.
I’ve been designing software for 16 years, mostly in fintech, marketplaces, and enterprise tools. These days I work on AI features at ServiceNow.
ServiceNow
Enterprise software
2024 – present
I work on high-complexity products including Task Mining and automations, partnering with product and engineering to ship features that span the core platform. My focus is making dense, technical systems feel clear and actionable for the people who run enterprise operations.
Mollie
Fintech and payments
2021 – 2024
Led the cross-platform design strategy and defined the interaction patterns for a global payment design system. I aligned web and mobile teams under a unified, scalable, and maintainable solution.
eBay Classifieds
Marketplaces and e-commerce
2018 – 2021
Architected multi-brand, global design foundations. I established DesignOps processes that enabled teams across Europe, Australia, and North America to ship consistently and quickly.
2024 – present
I work on high-complexity products including Task Mining and automations, partnering with product and engineering to ship features that span the core platform. My focus is making dense, technical systems feel clear and actionable for the people who run enterprise operations.
2021 – 2024
Led the cross-platform design strategy and defined the interaction patterns for a global payment design system. I aligned web and mobile teams under a unified, scalable, and maintainable solution.
2018 – 2021
Architected multi-brand, global design foundations. I established DesignOps processes that enabled teams across Europe, Australia, and North America to ship consistently and quickly.
My perspectives on design, systems, and operations.
A new book focused on the metrics and frameworks required to track and prove the success of design systems at scale.
Details the process of designing and implementing cross-platform components for a design system.
Discusses managing component consistency between mobile and desktop environments.
Proposes a collaborative contribution model to help product teams scale design system capabilities.
Evaluates the feasibility of standardizing design and development decisions across a global product portfolio.
Explores how centralized systems help companies accelerate and scale innovative solutions.
Establishes trust and low-context communication as the foundation for effective team management.
Identifies opportunities to resolve user experience debt through systematic, user-centric processes.
Investigates the use of custom tools to automate design delivery across fragmented screen sizes.
My perspectives on design, systems, and operations
A new book focused on the metrics and frameworks required to track and prove the success of design systems at scale.
Details the process of designing and implementing cross-platform components for a design system.
Discusses managing component consistency between mobile and desktop environments.
Proposes a collaborative contribution model to help product teams scale design system capabilities.
Evaluates the feasibility of standardizing design and development decisions across a global product portfolio.
Explores how centralized systems help companies accelerate and scale innovative solutions.
Establishes trust and low-context communication as the foundation for effective team management.
Identifies opportunities to resolve user experience debt through systematic, user-centric processes.
Investigates the use of custom tools to automate design delivery across fragmented screen sizes.